Last updated: October 2026
Mutual Match is an independent platform that helps teachers discover potential reciprocal mutual-transfer matches. This policy describes the information we may receive, how it may be used, and the choices available to users.
Information you provide
When you use the mobile app, you may provide account or authentication information, teacher profile and service information, your current posting, preferred transfer locations, and other transfer preferences. You may also provide information when you contact support or report a concern.
How we use information
We use information to provide and operate the app, help identify potential reciprocal matches, show relevant privacy-safe Transfer Share Cards, support connection requests, respond to support requests, maintain safety, and improve the service.
Phone numbers and connection consent
Your phone number is intended to remain private by default. Public Transfer Share Cards are designed not to expose private contact details. Contact details are shared only after the relevant teachers have mutually agreed to exchange them in the app. You should use care and good judgment before sharing additional personal information.
Transfer Share Cards
A Transfer Share Card may contain fields intended to help another teacher understand whether a potential match could be relevant, such as general posting, location, and service information. It should not contain private contact information. Please avoid adding unnecessary sensitive information to public-facing fields.
Authentication and operational information
The app may process authentication information needed to sign you in and keep your account working. We may also receive limited operational, device, diagnostic, or security logs where needed to operate, troubleshoot, prevent abuse, and protect the service. We do not use this website to access the mobile app's private backend.
Sharing information
We may share information with another user only as part of the app's matching and mutually agreed contact flows. We may use service providers for general hosting, authentication, infrastructure, diagnostics, or support operations. They should receive only information reasonably needed for the service they provide. We do not sell personal information.
Retention and deletion
We keep information for as long as reasonably needed to provide the service, maintain safety and records, resolve issues, or meet applicable operational requirements. Retention can vary by information type and circumstance. You may request account deletion or ask a privacy question by emailing [email protected].
Children
Mutual Match is intended for adults and professional users. It is not directed to children. If you believe a child has provided personal information, contact us so we can review the request.
Policy updates
We may update this policy as the app and its practices change. The updated version will be posted on this page with a revised date. For important changes, we may also provide notice through the service where appropriate.
Contact
Questions, deletion requests, and privacy concerns can be sent to [email protected].